Complies

ASSESS · REVIEW · CERTIFY

NYDFS compliance software for 23 NYCRR 500 certification at insurance agencies, brokers, lenders and money transmitters

Every April 15, your highest-ranking executive and your CISO sign a statement that the firm materially complied with Part 500 last year, and the regulation says that statement has to rest on documentation. Complies keeps that documentation in one dated record while the year is happening, so the certification is a review rather than a scramble.

See pricing

From $47/mo · Prices published · No sales call · Monthly billing

SOC 2 · TRUST SERVICES CRITERIA

Audit readiness

0 %

Your auditor makes the final call

Built for teams of 5 to 200

AWS GitHub Google Workspace Slack Jira Azure Okta
NYDFS

What NYDFS compliance software does for a covered entity

NYDFS compliance software helps a company licensed by the New York Department of Financial Services run the cybersecurity program 23 NYCRR Part 500 requires and prove it at certification time. It holds the risk assessment, the policies, the access privilege reviews, third-party service provider oversight, training and testing dates with owners and evidence, so the annual April 15 filing is backed by records rather than memory.

Part 500 covers anyone operating under a license, registration or charter under New York's Banking, Insurance or Financial Services Law, which includes insurance agencies and brokers, mortgage brokers and servicers, money transmitters and many fintechs, not just banks. Complies turns the regulation's recurring work into obligations on any plan: an annual risk assessment review, an annual access privilege review, annual awareness training, periodic vendor assessments and the April 15 certification itself. Growth, at $119 a month billed yearly, adds the risk register, vendor due diligence, evidence collection and readiness scoring. Scale, at $299, lets you add "NYDFS Part 500" as its own framework next to SOC 2 or ISO 27001. Prices are published and there is no sales call.

Complies assists with compliance workflows. It is not legal advice, and it does not certify you or guarantee audit outcomes. Your auditor decides; Complies gets you ready.

ASSESS · OPERATE · CERTIFY

The three jobs Part 500 gives a covered entity, and what software has to hold for each

1

Keep the risk assessment current

Section 500.9 requires a documented risk assessment, carried out under written criteria for rating risks and judging your controls, reviewed at least annually and again whenever the business or its technology changes materially. A risk register with ratings, treatments, owners and review dates is that document, kept alive between filings.

risk register software
2

Run the recurring controls on schedule

Part 500 is full of dated work. At least an annual review of all user access privileges under 500.7, at least annual awareness training with social engineering under 500.14, periodic assessment of third-party service providers under 500.11, and, for entities without the limited exemption, an annual penetration test under 500.5. Each becomes an obligation with an owner and a place for the proof.

obligation tracking software
3

Certify on April 15 with the records behind it

Section 500.17(b) requires either a certification of material compliance or an acknowledgment of noncompliance with a remediation timeline, and it requires you to keep the supporting records for five years. When each review, test and vendor check is already dated, the signers review a report instead of reconstructing a year.

compliance reports
COMPARE

NYDFS compliance software compared with the two ways covered entities usually handle Part 500

Most small covered entities meet Part 500 with a policy template pack, often from an IT provider or a virtual CISO, while banks and large insurers buy an enterprise GRC suite. This is how each approach handles what the regulation actually asks for, including where Complies is not the right answer.

What 23 NYCRR 500 asks for Policy pack or vCISO binder Enterprise GRC suite Complies
500.3 Written policies on 15 listed areas Templates written once, rarely reviewed Policy module with approval workflows Policies with versions, review dates and staff acknowledgments
500.9 Risk assessment, reviewed at least annually A document dated the year it was bought Full risk module, usually quoted separately Risk register with ratings, treatments and review dates on Growth
500.7 Access privilege review, at least annually Stated as a promise in the policy Identity governance add-on or campaign module Recurring access review obligation with the reviewed list attached as evidence
500.11 Third-party service provider oversight A vendor list, if any Third-party risk module with questionnaires Vendor due diligence with tiers, review dates and SOC 2 report tracking on Growth
500.17(b) April 15 filing with five years of records Assembled from email in March Certification workflows and attestations Readiness report and dated obligation history as the record behind the filing
Price for a 10 to 50 person firm A one-time template fee, or a monthly vCISO retainer Quote-only, usually annual contracts $47, $119 or $299 a month billed yearly, published

Read that honestly. A policy pack gives you documents, which Part 500 does require, but not the record that the program ran during the year you are certifying. An enterprise suite is built for institutions with compliance departments. Complies sits between them. It does not keep your asset inventory, enforce MFA, run your penetration test or deliver training, so you still need an IT provider or security firm for those, and Complies keeps the proof that they happened. If you are also comparing compliance platforms built for regulated financial firms, see the detail on Secureframe alternatives, Hyperproof alternatives and Ncontracts alternatives.

WHO SELLS PART 500 TOOLS

NYDFS compliance software vendors, what each covers and what each publishes on price

We opened each vendor's own NYDFS and pricing pages on October 2, 2026. Only two of the six options publish a figure, and they are not the same kind of product, so read the coverage column before the price column.

Option What it covers Who it fits Published pricing (October 2026)
Complies Recurring Part 500 obligations, policies, risk register, access reviews, vendor due diligence, dated evidence; NYDFS as its own framework on Scale Insurance agencies, brokers, mortgage firms, money transmitters and fintechs of 5 to 200 people Yes. Starter $47, Growth $119, Scale $299 a month billed yearly; $95, $239 and $599 monthly
Secureframe NYDFS framework with policy templates, personnel acknowledgments, cloud scanning and continuous monitoring Venture-backed fintechs that also need SOC 2 and want automated cloud checks Partly. Fundamentals starts at $7,500 a year for one framework; higher tiers quoted
RiskWatch A Part 500 product with a CISO and CEO dual-signature certification workflow and examiner document sets Covered entities that want software built around the certification itself No. The pricing link leads to a quote form
Isora GRC (SaltyCloud) Risk assessments, asset and vendor inventories and a risk register, with NYDFS assessment content Security teams at larger institutions running structured assessments No. Its pricing page publishes no figures
Centraleyes NYDFS assessment and scoring inside a broader GRC and risk register platform, also sold through vCISO partners Firms whose virtual CISO already runs Centraleyes No. Demo request only
Hyperproof Multi-framework compliance operations with 160+ pre-built frameworks Mid-market firms with a dedicated compliance owner running several frameworks No. Vendr reports a median of $41,400 a year across 44 purchases

These options are not mutually exclusive. A 25-person insurance agency usually needs an IT provider for MFA, endpoint protection and the asset inventory, and a program tool that keeps the risk assessment, access reviews and vendor checks in one dated record. The mistake is buying a policy pack in March and certifying in April as though the program ran all year.

CAPABILITIES

What changes when Part 500 lives in NYDFS compliance software instead of a binder

The certification rests on records, not recollection

Section 500.17(b) says the filing must be based on data and documentation sufficient to demonstrate material compliance. Every review, test and vendor check in Complies carries a date, an owner and the file that proves it, so the two signers can see what they are attesting to.

The annual reviews cannot quietly slip

The risk assessment review, the access privilege review and the training cycle are recurring obligations. Overdue items flag in the readiness score in the week they slip, not when someone opens the binder in late March.

Third-party service providers get assessed, not just listed

Section 500.11 asks for due diligence on each provider and periodic reassessment based on risk. Vendor due diligence records the tier, the review date, whether their SOC 2 report is current and the contract terms on MFA, encryption and incident notice.

A noncompliance acknowledgment comes with a plan

If a section was not met, the regulation lets you file an acknowledgment instead, but it must name the sections and give a remediation timeline. Open gaps in Complies already have owners and due dates, which is that timeline.

One program answers several asks

The same access review, vendor review and incident response plan count toward SOC 2 or ISO 27001 when a carrier, a bank partner or an enterprise client asks for those. Growth runs the five built-in frameworks on one cross-mapped control set.

A price a small agency can approve on its own

Starter is $47 a month billed yearly. Growth at $119 adds the risk register, vendor due diligence and evidence. Scale at $299 adds custom frameworks, roles and an audit export pack. Monthly billing is $95, $239 and $599.

HOW TO START

Setting up NYDFS Part 500 in Complies

01

Load the recurring Part 500 obligations

Add the regulation's recurring work with the right cadence: risk assessment review and access privilege review at least annually, awareness training annually, vendor reassessments by tier, and the certification due April 15. On Scale, group them under a "NYDFS Part 500" framework.

02

Build the risk assessment

Enter the risks to your information systems and nonpublic information with a rating, a treatment and an owner, then set the next review date. Note whether you rely on the limited exemption, because it changes which sections apply.

03

Record your third-party service providers

List every provider that holds or can reach nonpublic information, from the agency management system to the email host and the IT provider, rate each one, attach the SOC 2 report and contract terms, and set a reassessment date.

04

Close the gaps and certify

Work down the readiness gaps, attach training records, review results and test reports as evidence, and use the readiness report and obligation history as the basis for the April 15 certification or acknowledgment.

FIT

Who this is for, and who it is not

A GOOD FIT WHEN

  • You are an insurance agency or broker, mortgage broker or servicer, money transmitter or fintech licensed by NYDFS, and your Part 500 program is a set of policies nobody has opened since they were written.
  • Your highest-ranking executive is about to sign the April 15 certification and wants to see the records behind it first.
  • You already pay an IT provider for MFA, endpoint protection and scanning, and you need one place that proves the reviews, training and vendor checks happened on time.
  • You want a published price and monthly billing rather than an enterprise GRC contract.

LOOK ELSEWHERE WHEN

  • You need the technical controls themselves: MFA, encryption, endpoint detection, log monitoring or an asset discovery tool. Those come from your IT provider or security tools; Complies tracks them.
  • You need the penetration test performed or the training delivered. A security firm or training provider does that; Complies stores the report or completion record and the next due date.
  • You are a Class A company that needs independent audits, privileged access management and centralized logging run as part of the platform. That is an enterprise security and GRC stack.
  • You need someone to file on the DFS portal for you. The filing is made by your firm; Complies prepares the record behind it.
QUESTIONS

NYDFS compliance software and Part 500 questions buyers ask

NYDFS compliance software helps a company licensed by the New York Department of Financial Services run the cybersecurity program required by 23 NYCRR Part 500. It keeps the risk assessment, policies, access reviews, vendor oversight, training and testing dates in one dated record with owners, so the annual certification is backed by documentation the department can examine.

Any person operating under, or required to operate under, a license, registration, charter or similar authorization under New York's Banking Law, Insurance Law or Financial Services Law. That includes insurance agents and brokers, mortgage brokers and servicers, money transmitters, banks, insurers and many fintechs, even when another regulator also supervises them.

By April 15 every year, covering the prior calendar year. You file either a certification of material compliance or an acknowledgment of noncompliance, signed by the highest-ranking executive and the CISO, or the senior officer responsible for cybersecurity if there is no CISO. Supporting records must be kept for five years.

Under 500.19(a), a covered entity with fewer than 20 employees and independent contractors, less than $7.5 million in gross annual revenue in each of the last three fiscal years, or less than $15 million in year-end total assets, counting affiliates, is exempt from several sections. It still needs a program, policies, a risk assessment, access reviews, vendor oversight, MFA, an asset inventory, training and the annual filing.

Yes, if the agency or its producers hold a New York license. Most small agencies qualify for the limited exemption, which removes the CISO, penetration testing, audit trail and incident response plan sections, but not the risk assessment, access privilege review, vendor policy, MFA for remote and privileged access, asset inventory, training or the April 15 filing. Exempt entities must also file a notice of exemption within 30 days.

You file an acknowledgment of noncompliance instead. It must identify every section you did not materially comply with, describe the nature and extent of the gap, and give a remediation timeline or confirm remediation is complete. Filing an inaccurate certification is the worse outcome, so knowing your gaps early matters.

At least annually, and again whenever a change in the business or its technology causes a material change to cyber risk. It must follow written policies that set criteria for rating risks, for judging the adequacy of existing controls, and for deciding how each risk is mitigated or accepted.

Since November 1, 2025, yes for most covered entities: MFA is required for any individual accessing any information system. Entities with the limited exemption must use MFA for remote access to their systems, for remote access to third-party applications holding nonpublic information, and for all privileged accounts other than non-interactive service accounts.

Complies publishes $47, $119 and $299 a month billed yearly, with the risk register and vendor due diligence from $119. Secureframe publishes a starting price of $7,500 a year for one framework. RiskWatch, Isora GRC and Centraleyes are quote-only, and Vendr reports a Hyperproof median of $41,400 a year.

Yes. On Growth, SOC 2, ISO 27001, HIPAA, GDPR and PCI DSS run on one cross-mapped control set, and your Part 500 obligations sit alongside them. On Scale, Part 500 becomes its own framework. An access review or vendor review recorded once counts wherever it applies.

GO DEEPER

Frameworks and guides

Sign your April 15 certification with the records already in place

Prices published, $47 to $299 a month. Monthly billing. Start today, no sales call.